This document is intended for LEA (district/non-public school) users only. AEA staff have separate instructions here. All staff access to Student Success, FastBridge and ACHIEVE is via the Iowa Education Portal (EdPortal). There is no direct login for staff to FastBridge, Student Success, or ACHIEVE.
The #1 thing to remember about access is that the email addresses in Ed Portal and the district SIS must match at all times - it is the “glue” that connects the user role to the Ed Portal account. For teachers, the email also connects user accounts to rosters.
I’m a staff member who needs access
Create a new Okta account for EdPortal. If you already have an account, the system will tell you.
I’m a leader assisting a staff member with access
Resources
- Student Success Roles and Permissions
- FastBridge User Roles
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Assigning MTSS (Panorama Student Success) or FAST User Roles for LEA
- Those receiving the Classroom User role will require students to be scheduled into a course assigned to them.
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Create a new Okta account for EdPortal
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Reminders to provide with instructions:
- Use their district email address only - no personal emails
- Ignore the prompt to request a role within Ed Portal - do not request a role.
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Reminders to provide with instructions:
- No link? See: Troubleshooting Access for what to check.
I’m a student information system (SIS) manager
Here are the instructions you’ll need for Assigning MTSS (Panorama Student Success) or FAST User Roles for LEA
- Do not assign user roles for AEA staff in your SIS. They must follow these AEA specific directions in Quick Start: AEA Access to Student Success and/or FastBridge
- One role per needed application is enough, except for teachers with students scheduled with them. They need the FAST Classroom User role assigned, even if they have another role.
Troubleshooting
Contacts for additional help
Contact the EdPortal team at ed.portal@iowa.gov or 515-725-2040 if you encounter issues with:
- setting up your Okta account
- accessing the EdPortal website
- password issues or Okta account locked
- updating your Okta information
Contact the Panorama Student Success support team via the “Need Help?” link in Student Success or by emailing support_Iowa@panoramaed.com for help with the following:
- you can log into Ed Portal but there is no MTSS link (after you select the correct district or building in the upper right corner)
- any problem encountered after you click the Panorama Student Success link, such as an error message or a roster issue.
Contact the FastBridge support team via “Support” in the FastBridge system or by emailing iowafastbridgehelp@renaissance.com for help with the following:
- you can log into Ed Portal but there is no MTSS drop-down menu or FastBridge link underneath (after you select the correct district or building in the upper right corner)
- any problem encountered after you click the FastBridge link, such as an error message or a roster issue.
Common terms
Autoprovisioning: the nightly process that connects user roles from SIS to accounts in Ed Portal
EdPortal: Iowa’s Education Portal to access a variety of education applications in one location
FastBridge or FAST: assessments and system contracted by Iowa
Okta account: Type of secure account used for logging into EdPortal and potentially other state applications.
Panorama Student Success: Iowa’s MTSS data system. Home of Healthy Indicator and other valuable reports.
Student Information System (SIS): data system used by schools that contains student and staff information. Likely Alma, JMC, Powerschool, or Infinite Campus.
User roles: assigned in the district SIS, the MTSS, FAST, and ACHIEVE user roles control staff access to each system.