Master Account Administrator accounts are created and managed by FastBridge School Support. If you need to add or change these accounts please notify FastBridge Customer Support.
District Managers can create and manage all other account types: School Manager, Specialist, Group Proctor, and Classroom User. School Managers can create and manage Specialist, Group Proctor, and Classroom User account for their school.
Note: Each user account must have a unique user ID. The roster upload creates Classroom User accounts using the email addresses provided for the teachers. If you are creating an additional account for a user who already has or will have, a classroom user account, do not use their email address as the user ID.
All user accounts inherit the privileges and functions of the account below them. You do not need to create an account for an individual at a lower level of access than what they already have; EXCEPT:
- If you want to restrict this user's access to a lower level. In this case, you will want to deprecate the user's previous account. For more information, see Deprecating a User Account (Deleting a User from the System).
- If the user needs access to a specific group of students (all in the same grade), that is not otherwise available from the current roster, they will need to have a Classroom User account. In this case, the user will continue to use their current account; however, the grouping will now appear as a classroom under their name.
To add an account, go to Add Staff and click on the account type you want to create.
For District Managers:
For School Managers:
School Manager (District Managers only)
School Managers can only be assigned to one school. If an individual needs School Manager access to multiple schools, they will need multiple accounts. First name, Last name, Primary E-mail, State, School District, School Name, User Id and Password (both times) are required. All other fields are optional.
Specialists can be assigned to more than one school. First name, Last name, Primary E-mail, School Assignment, User Id, and Password (both times) are required. All other fields are optional.
To set the School Assignment use the arrows to move one or multiple schools to the right. (School Managers will only see one option).
For School Managers:
Group Proctor accounts are created in the same manner as Specialist accounts. First name, Last name, Primary E-mail, School Assignment, User Id, and Password (both times) are required. All other fields are optional.
Note: Because the Group Proctor account is a general user account shared by multiple people, it's a good idea to use a generic name, (i.e. "MySchool Proctor"), along with an administrative email address, rather than using the name and email of an individual user.
Classroom User accounts are created in the same manner as Specialist accounts; however, in addition to the First name, Last name, Primary E-mail, School Assignment, User Id, and Password (both times), a Local Id is required. Local Id is the unique identifier for Classroom Users and corresponds to Teacher Id on the roster upload. This is usually the teacher's employee number or unique identifier within the district's Student Information System (SIS). All other fields are optional.
Classroom User's can be assigned to multiple schools, but there is no reason to assign them to schools they don't have students in. Once a school has been added to a Classroom User account, it can't be removed.