FastBridge does not allow users to delete user accounts. However, MAAs and/or district managers can deactivate accounts so they can no longer be used. This process is needed for districts that roster directly within FastBridge. This article guides users through this process.
Districts that utilize an automatic data sync with their SIS to bring data into FastBridge cannot use this process to deactivate user accounts, and instead must update user information in the SIS.
- Select the District Manager or School Manager tab.
- Select the account type of the account that should be disabled from under Manage Staff.
- Enter a name into the Search field to find the specific account.
- Use the Login Enabled toggle to disable the account.
Use the 3 dot menu to edit the login ID and email address to add a "Z" at the beginning of each. For teachers, it is best to also deactivate the Teacher/Local ID. This will make it easier to identify active/inactive accounts, and will move the deprecated accounts to the bottom of the list when sorting by login ID or email address in alphabetical order.